Frequently Asked Questions
Your questions, our answers, so your stay with us is the best possible.
Your questions, our answers, so your stay with us is the best possible.
We welcome you 24 hours a day and can keep your luggage on the day of your arrival and the day of your departure so can enjoy all your stay in Paris. Your room will be at your disposal from 3pm and you will have to free it at 12am the day of your departure.
Our continental breakfast is served from 7am to 11am (and even 12am on Sundays). 100% fresh products, it can be served in our living room or directly in your room at your convenience.
You can choose to include breakfast when booking your stay and benefit of a discount, it will of course be possible to take it without reservation throughout your stay.
We are equipped to receive people with visual, auditory or speech disabilities in comfort and safety. The access and sidewalks of Saint Sulpice Street being narrow and with steps, we can not comfortably accommodate people with reduced mobility.
We can arrange your transfer from Paris’ airports or train stations by Taxi or by a private shuttle service. Do not hesitate to contact us to organize it for you.
We welcome your pet with pleasure. We will ask you to never leave it alone in your room for security reasons and a small fee of 5 € per day will be requested.
WiFi access is available throughout the hotel for free.
If you have booked from the hotel’s website a flexible rate, it is very easy, simply click ‘Cancel / Change My Reservation’ in the confirmation email you have received. We are at your disposal if you prefer to do it over the phone +33 1 43 25 70 11
Unlike reservations made on our official website, we are unable to modify or cancel your reservation taken from a distributor, you must contact the distributor directly.